Sales / Counter Staff

About the job

Sales / Counter Staff Pistachio Location: Spintex Road, Accra, Ghana Employment Type: Full-Time Company Profile Pistachio is a local destination for premium nuts, fresh coffee, rich chocolate, and wholesome raw nuts. We take pride in offering high-quality products sourced with care and served with passion. Whether customers visit us for a healthy snack, premium nuts, a great cup of coffee, or a relaxing experience in our cosy in-store coffee shop, Pistachio creates a warm and welcoming atmosphere where great products and exceptional customer service come together. We are looking for a friendly, energetic, and customer-focused Sales / Counter Staff member to join our team and help create an enjoyable experience for every customer. Role Overview The Sales / Counter Staff member will serve customers, process orders and payments, promote Pistachio products, and help maintain a clean, welcoming, and efficient counter area. The successful candidate will interact directly with customers and play an important role in delivering excellent service while supporting daily sales and store operations. Key Responsibilities Welcome customers warmly and create a friendly and professional experience. Take customer orders accurately and provide helpful information about products and menu items. Prepare and serve approved food and beverage items according to company standards. Process customer payments accurately using the available payment systems. Handle cash and other payment methods responsibly. Explain product options, ingredients, menu items, and promotions to customers. Recommend suitable products based on customers’ preferences and needs. Promote Pistachio products and identify opportunities to increase sales. Maintain accurate records of sales and transactions where required. Ensure products are properly displayed, labelled, and presented attractively. Monitor product availability and promptly notify the appropriate team member when stock needs replenishment. Keep the counter, customer areas, and workstations clean, organised, and inviting. Follow food hygiene, safety, and cleanliness standards at all times. Handle customer questions, feedback, and concerns professionally and escalate complex issues to the supervisor or manager. Support the team with opening and closing procedures as required. Assist with stock checks, product replenishment, and basic inventory activities. Work closely with colleagues to maintain efficient service during busy periods. Stay informed about Pistachio’s products, menu items, promotions, and customer service standards. Follow company policies and procedures consistently. Perform other duties assigned by management to support smooth store operations. Educational & Professional Requirements Previous experience in sales, retail, hospitality, food service, customer service, or a similar role will be an advantage. Good communication skills and a positive attitude. Ability to work effectively as part of a team. Basic knowledge of food, beverages, and menu items; training will be provided. Strong customer-service orientation. Ability to handle basic sales transactions and payments accurately. Good attention to detail and personal hygiene. Ability to remain professional and friendly in a busy customer-facing environment. Flexibility to work varying shifts, including evenings and weekends. Willingness to learn and develop knowledge of Pistachio’s products and services. Application Deadline: 15 October 2026 How to Apply Apply online by clicking on the application button.